Everyone has those times in their lives when the best way to describe whats going on is, Why does the universe hate me?
Christine Grady had one of those moments recently, and her savior came in an unexpected place a Capital One credit card employee named Tonya.
After Christina Gradys fianc broke up with her, she needed furniture for her new place.
She was in the middleof setting up her new fianc-free life when her Capital One card was shut off for suspicious activity, so she called Capital One and this is where it gets good.
I’ll let her explain it herself:
Yes, she basically was giventhe start of a vacation fund, but the story didn’t end there.
When she got home from a particularly stressful Home Depot trip in which she left the store in tears, she got a text from her ex: Someone sent you flowers to my house.
She went to pick them up while her ex was at work, and inside the sealed card was the message, Best Wishes, TONYA KYY905 Capital One.
To summarize: Tonya sent her flowers to her ex-fiance’s house in a sealed card, sealing her awesomeness.
She was so thrilled she shared her story on Facebook, wanting Tonya to get all the credit (no pun intended) for her actions, and explained more in the comments.
Shes since talked to Tonya on the phone by getting patched through to her at work, and Tonya was just as excited to hear from her.
Tonya cant give out her last name or connect to customers in any kind of personal way, for obvious reasons, but Christina promised she was going to get the story out there.
And it worked!
Capital One responded to the post, promising to reward Tonya for her efforts.
Proof that it doesn’t take much to make a difference to someone who’s having a crappy day.
Bon voyage, Christina!
Via: Scary Mommy
Read more: http://twentytwowords.com/this-credit-card-company-turned-a-breakup-into-something-really-cool/